Thank you for posting in Apple Support Communities. the audio from the show or video doesnt work. Apr 28, 2021 8:35 AM in response to ashtv. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. I reset everything from scratch. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. It may be my imagination, but some channels seem worse than others, but only slightly. Those affected can try it as a potential workaround and see if it helps. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. I had exactly the same issue. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. Reportedly, the issue is limited to the Plex app. omissions and conduct of any third parties in connection with or related to your use of the site. Their mouths arent moving in sync with the sound. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? Is there a fix for this besides pausing, rewinding and playing again..? Google discontinued the Chromecast Audio and Chromecast Ultra. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. Refunds. May 8, 2021 8:56 AM in response to DougCG. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). This website uses the TMDb API but is not endorsed or certified by TMDb. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. On all 4 of my AppleTVs. Really hope 14.5.1 fixes this. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. And this fix only lasts basically one day. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Notably, some Nvidia Shield TV users are also facing this issue. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! When the match frame rate is on some content has really annoying lip sync content. Here's how the Galaxy S23 compares against the iPhone 14 Pro. It may not display this or other websites correctly. What can I do? (I've tried disabling this, but no change in the sync issues). Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. This occurs when using Appletv app on a TCL tv. It was all beautifully synced before the update :(, Apple TV 4K, Once the audio starts to lag with the service, it continues to lag once I exit the app. When the test is complete, click Done on your Apple TV or iPhone. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. So I can't get adjust the dialogue sync at all. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Heres how it works. I have the same issues on almost all my streaming apps recently. Play around with the value till the audio and video line up perfectly. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Reassures me I'm not loosing anything by using ARC. Reboot the wifi router as well. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Samsung has released its answer to the iPhone 14 Pro and other smartphones. AVForums.com is owned and operated by M2N Limited, When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. Yes, brutal sync issues with 14.5. To start the conversation again, simply Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. You are using an out of date browser. My workaround has been restarting the HomePods from the Home app on my phone. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. If you depend on your devices, wait for the final release. any proposed solutions on the community forums. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. But the audio constantly slowly unsync's. phillyknight, User profile for user: To start the conversation again, simply I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Oct 5, 2021 3:00 AM in response to aigars16. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. I can no longer set the audio output device to be my HomePod stereo pair. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Takes a few seconds. Some TVs have an audio sync delay option in the tv settings. YouTube TV audio is out of sync with video. For now I try to downgrade to tvOS 14. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Before this, he worked in the technology field across different industries, including healthcare and education. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. This is absolutely repeatable. Oct 5, 2021 6:16 AM in response to dangregory. Try to check if your TV has one. All of my devices are running 16.1 and everything is on the same Wi-Fi network. For a better experience, please enable JavaScript in your browser before proceeding. This problem has been present for months but has gotten significantly worse recently. David Camps-Campins1, User profile for user: Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. PS. Update the software on the iOS device you set up HomePods with Try restarting them first. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco The result is oversaturated colors that give skin tones and hair a seemingly 1-800-MY-APPLE, or, Sales and The video signal is processed by. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. The "bad" ones are consistently bad, good ones always good. Thank you for confirming there are no differences in audio formats with both setups. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. When you purchase through links on our site, we may earn an affiliate commission. This thread leaves me to believe its not just my tv. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. dfried1, User profile for user: If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. This doesn't typically occur with Disney plus or streaming movies from iTunes. Have exactly the same issues with the audio advanced to the picture. Oct 6, 2021 7:15 PM in response to dfried1. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. So this seems to be purely related to the stream being played back from the Apple TV. Apple TV 4K, During this time, Apple could change the process or remove the tool from a future beta version. Andy Epprecht, User profile for user: The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. So what is happening is that system sound audio is working just fine. Especially the audio in movies dropping out. An Apple Watch ban is possible in the U.S. but highly unlikely. Vancouver22, User profile for user: My issues are with hard wired speakers fed via hdmi and not on all streams. The problem happens multiple times on every episode I play, currently NCIS. The problem happens multiple times on every episode I play, currently NCIS. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. I have tried all of your suggestions without any improvement. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. Thats why I bought these. I have to add +250 to 300ms to have the sound properly adjusted. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. Experiencing same issue with all live services. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. On Apple TV: Click on the Settings app on the Home screen. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. The No. Thank you for signing up to iMore. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. Cookie Notice Agree, sync calibration seems to make it worse than if you didnt do it. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of ayrtonoc, User profile for user: This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. I use an Apple 4K to send the video to the TV (HDMI). Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. Apple disclaims any and all liability for the acts, Not sure if you reset the Apple TV or HomePods or both? Very disapointing. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. Yep, same here. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Still experiencing audio latency? If you love what we do, please consider a small donation to help us keep the lights on. This problem only happened after my Apple tv HD had it last update on September 20, 2021. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. I have the same problem when trying to sync my Sonos speakers. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Oct 8, 2021 11:21 PM in response to ayrtonoc. This site contains user submitted content, comments and opinions and is for informational purposes These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Head here. provided; every potential issue may involve several factors not detailed in the conversations You can't hear the test tone when airpods are connected. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Apple AirPods 2 (opens in new tab) (from $159 at Apple). omissions and conduct of any third parties in connection with or related to your use of the site. Looks like no ones replied in a while. Some viewers also experience choppy audio and video during playback on the app. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Restarting Apple TV fixes the issue temporarily. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? User profile for user: It was never a problem with my old AirPods. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Oct 9, 2021 4:52 AM in response to Ccastle84. Please help. This is happening across all of the live streaming apps. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. Under Calibration, click Wireless Audio Sync. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. This adjustment should resolve the issue for the time being, at least until the official fix arrives. Looks like no ones replied in a while. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. It was on there for TVos 14.4 and have no idea why they took it out. Works great for years. Sometimes it takes a couple of tries. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Really really unacceptable. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? The problem is that apple took out the option to calibrate all formats for 24hz. Alt1037, User profile for user: any proposed solutions on the community forums. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. Your device will automatically restart while installing the updates. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. You will receive a verification email shortly. It makes things basically unwatchable. Is there a workaround to fix this? The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. May 1, 2021 8:39 PM in response to JoppeA. All postings and use of the content on this site are subject to the. Fix? Please help! Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Apple may provide or recommend responses as a possible solution based on the information It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. The Tom Hanks WWII movie . The lag seems to be a few ms, just enough to be annoying and create an echo. But I have had nothing but problems. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. I can hear the clicks when moving between app tiles, or opening an app. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). Apple TV 4K, After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. If anything changes, we'll update this post. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. Copyright 2000-2023 M2N Limited E. & O.E. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Interestingly, movie previews are apparently unaffected by the issue. I have the same issue although I'm using bose smart speakers within my audio environment. Recalibration does nothing. Aug 12, 2021 4:25 PM in response to Ccastle84. Everything was just fine before the 14.5 update and now it's a shambles. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. This doesnt correct itself until I restart the Apple TV. I have Dolby enabled incl. It either starts buffering, loses sync with the audio track or loses audio altogether. After update to tvOS15, sound and audio become more and more out of sync with time. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Before 14.5, the wireless sync tool did a great job, now it doesnt. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. This doesn't look like a fluke. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Oct 8, 2021 11:23 PM in response to Ali_E1. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. 141. Been having issues with audio/video syncing with my new ATV 4K. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. aigars16. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The issues occur with all streaming services but seem to . Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug.
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