These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. product but we could spend more $ and upgrade. I have already paid $2655 plus $846. This business is not a member of Business Consumer Alliance. Still no return calls. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. 'unethical behavior' I was verbally abused and threatened by staff member. Report inappropriate content Robert F 2 posts 92. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. legally cancel the contract. We grabbed our stuff and got the heck out of there. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. I became a member in 2015 and was generally happy. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Looking for Palmera Vacation Club Login? Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. And we prefer to vacation by ourselves instead of as a group. On our way down to Hilton Head, we were a little bit behind schedule. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. We didn't start to look into it more until we got home Sunday night. I just feel so bad for all of the people that get swindled by vultures like these. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Seller of Travel Reg. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Contributions should be travel related. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Avoid doing business with Palmera. First off, I want to say that the people from Palmera are so hard to get ahold of. On their websites, both businesses proclaim the best deals on vacations. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Promotional discounts and offers may not apply to all properties. Now, multiply this over the next 50 to 60 years. Nothing that the salesman presented to us was Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. The savings and perks are clear. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Keep in mind, a timeshare is not a financial investment. Scam Clue 5: A promotion that poses as an investment. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. For a better experience, please enable JavaScript in your browser before proceeding. Desired outcome: At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Sign up for free now, Sign up for free to participate on the website. How do I get out of this? Just went through a similar situation as you. I have tried multiple times and never receive a response from the request. I've had my bank account since 1975 and want to keep it. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. wisconsin. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. He seemed very nice and personable at first. Palmera Vacation Club has resolved 1 complaints. Respect the privacy of others. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! I submitted a certified letter to the company with no response. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. My son in law own(s/ed ?) Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Should I contact the finance company as well to let them know we have canceled the contract? If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Hawaii Seller of Travel Reg. He also danced around answering a lot of questions. RCI members must redeem this exchange offer through the contact center. He didn't listen to anything we said at all. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Amount Settled: $0.00. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Feb 28, 2023 7:27 pm EST. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Palmera Vacation Club has been in contact with Ms. ***** File No. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. It has been over 9 months. Creating memorable vacations for our members. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. The guy then became upset and challenged us why we could base our decision based on something online. Palmera Vacation Club. Cancel.We want out of Palmera. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Here it is a year and 1 maintenance fee later, no bye bye timeshare. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). We asked plenty of questions, figuring 4 heads were better than 2. The travel prices the salesman Has that happened to anyone else? Verified customer. Remove some or all of your filters below. This allows us to verify that our reviews come from real guests like you. Must call to book. VSI the company that supposedly sells your previous timeshare is also irreputable. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Seller of Travel Reg. After the tour, we had to go back to the office and he kept trying to convince us. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. available to us. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Also Check: Free Vacations For Cancer Patients. After about another hour, I finally got through to the right person. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Reporter3228572. *****. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. You can find contact details for Palmera Vacation Club above. Rental: CST: 2081369-50. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. All-Inclusive resorts may charge a mandatory all-inclusive fee. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". get quotes and more. Type in the email address you registered with. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Promotional discounts and offers may not apply to all properties. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. With the average cost of a timeshare, you will have already made up what you paid for and more! After researching and finding this site (thank God!) BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB Business Profiles generally cover a three-year reporting period. Perhaps, the finest resort community along the Atlantic Coastline. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Sounds like your bases are covered. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. BBB Business Profiles may not be reproduced for sales or promotional purposes. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives membership takes 45 days to activate, 15 days after you can Copyright 2020 Business Consumer Alliance All Rights Reserved. Phone number +1 888-887-2563. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Perhaps, the finest resort community along the Atlantic Coastline. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Claim it and get a lot of features. Some restrictions apply. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. Clear all Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. The product has changed into something that families, couples, and adults love. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. get quotes and more. No travel service of real value is ever free. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Do we have any recourse to either go back to original rules when we joined or get out of contract? They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. and told them we wanted to cancel the contract or they could Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Need to find a different location? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. They lie right to your face and then remind you that nothing they say is legally binding! He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. We were lucky and did not fall for their lies (in 2011). Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Click here to explore the Palmera Portfolio. Desired outcome: Customer Reviews are not used in the calculation of BBB Rating. Interested in Palmera Vacation Club? Someone's going to jail and it isn't me. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It may not display this or other websites correctly. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Make sure any club youre considering can pass an easy scam test. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Palmera Vacation Club Company. We have had two BAD ENCOUNTERS with Palmera. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Sleeps 8 . Others, however, pose a big financial risk. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Write reviews, ask and respond to questions, RCI, LLC. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. get quotes and more. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They just came to our room. We are dedicated to delivering vacation memories that last a lifetime. As a matter of policy, BBB does not endorse any product, service or business. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Box 7602, Hilton Head Island, SC 29938. So he takes us to another person so we can "check out". The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Barcelo/occidental vacation club is a rip off. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Start a new search, then select a related item from the autosuggest. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Bath 2 . By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. When I called the number on the email, it took me to an automated service. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. He showed us the availability for the following year during the same week we purchased. Had enough of Palmera. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. as it is a completely free way to help other owners find TUG on the internet! I want to close my bank account in hopes of getting away from these vultures. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. BCA has no information regarding government actions at this time. Lets say you take a week-long vacation every year somewhere new. Scam Clue 3: A promotion claiming youve been specially selected for membership. The first thing you should do before searching for rental homes is decide on an ideal budget. The latest complaint timeshare fraud was resolved on Aug 04, 2017. 13 Read Also: Sale Of Vacation Rental Property. Coral Sands was sued, alleging fraud back in 2006. Write reviews, ask and respond to questions, After being told they could take a trip to Hawaii, the couple went back home to Alabama. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. purchase it back from us. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Bottom line: Palmera VC is a scam. sonyasample@gmail.com. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Others, however, ask you to pay big up front for some promised future benefit. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. We asked plenty of questions, figuring 4 heads were better than 2. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. After all, it's not their money but yours. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. We were still not interested. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Check the complaint history, rating and reviews on this company. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). All we ask is that you follow a few simple guidelines. I should be able to sue myself out of this contract since they did not sell my current time share. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Palmera also has a Facebook page that we should all be posting on. Resolution Sought They also verbally guaranteed us that We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. After checking in we were paired up with the salesman. Our records indicate the company failed to respond to the one complaint brought to its attention. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. 602560941. ST-26552. Your contribution should be yours. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? I told them I was waiting on a check from them to pay off my old time share. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Thank you! A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Washington Seller of Travel Reg. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. I was puzzled by this statement. BBB reports on known marketplace practices. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. I am old and cannot afford to pay for this time share. NEARBY AMENITIES. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Is this your company? My dad had this happen and he called them and said he was not paying anothe dime. They sat us down with our salesman in a large room. We bought 3,000 points for around $13K. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Called better business and state of SC. Learn More. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. They never answer our calls I but 5000.points and paid $2000. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Still wondering why people buy timeshares? Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. If I were you I'd get out of there as quick as you can. Hawaii TAT Broker ID #TA-023-193-6000-01 He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Who do I contact? About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Hopefully the refund will post in a couple days! He was not up front at all. Like a free stay and Hilton money? Please let me know what happened or who to contact. Already have an account? Consider how much of your income goes towards bills and what you have left over at the end of each month. B. brenda123129 of FARMINGTON, US. Must call to book. RCI, LLC is not responsible for any activities or services provided third party providers. These vacations are limited. At our age changing made sense if this transition occured. Can any body help me? Useful. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Payment . But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Reverse and return back to what we had, and reimburse us for the waste of our time in full. At least I can dispute the credit card charges.
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