What are the hours at the Chatterbox at Paragon Village? REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. They issued me a credit and the credit did not work! Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. How are state attorney generals everywhere not investigating this company?? Honestly you can probably buy tickets in person, though thats not ideal with reserved seating you can still get in. When Fandango works, it's fine. Don't waste your money we all work too hard for it. You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. Signifies that the rating board has concluded that the film rated may contain some adult material. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. Join our "virtual" program at this link. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! Select why you want to continue (Refund or Exchange) Donation requests must be submitted at least 8 weeks before an event. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. Site shows the same bad phone #. Student discounts are not available online, and are only offered at select Paragon Theaters. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. I recommend no one to use this website. Are military and student discount tickets available through Fandango? What is Your Rated R Policy? Children 6 and under are not allowed to attend Rated R features. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. are permitted to be used within any Regal Entertainment Group facility. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. Who gives movies their ratings? I never got a confirmation from it and on my bank account it said it bounced back. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. What is theDiamond Rewards Loyalty Program? Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. The Regal Crown Club FAQ's can be found here. Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. Discounts apply to general admission tickets only. It was not the theater I had selected and we realized that when they could not scan the ticket code. the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. Check balance. Senior tickets are valid for adults 60 years and older. All passes are at the box office*. We are not unfamiliar w/ the use of a computer. No, you cant. MPAA Contact your local theatre if you have questions regarding any state or local requirements. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. Use the, You can definitely purchase tickets online! Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Did not receive the confirmation email until 1 hour after the show started. Pretty Much a Corporate ruse designed to make communication difficult. 34. They probably make more money scamming than selling tickets!!! All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. They do not call back as promised. Bought 4 tickets using a gift card & balance going on my credit card. I would suggest you avoid this company. View our, Yes. All rights reserved. Ushers may conduct additional photo I.D. Yes! You can check your gift card balance. 1. Would give zero stars if I could. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. If you wish to exchange your ticket, you get the VIP+ points accordingly. How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. This page will provide you with a list of our theatres, sorted by state. I finally happened to hit a movie a could actually use it on, and it won't take the code. The program is free (you just need an email address)and you earn a point for every ticket purchased, as well as five points for any concession purchase. Go to Cinemark :). You can send an email and wait 72 hours for a response, or you can try to wait for a response through the chat, which can take forever. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). I used Fandango to purchase tix for the new Star Wars movie. Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! For some reason, it showed 3 Avengers reservations, even though it should only show 2. Check who called Reverse phone lookup. All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. Note: Admission policies may vary by location due to state or local ordinances. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. The customer service was so good too. Get help. Enter your details in the chat box and complete your refund request. Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. There are no refunds after the printed showtime. You will need your charity's Tax ID number in order to complete the form. Applications reviewed and accepted throughout the school year. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Totally inflexible. The page that is presented will provide you with pricing information, as well as student and military discount availability. Just try to navigate a Fandango online customer service website. Just ridiculous. Need a receipt? DO NOT USE THEM for movie tickets. How can I find a copy of my confirmation email? Claim your profile to access Trustpilots free business tools and connect with customers. How Do I Make a Donation Request? For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit. For some reason, it showed 3 Avengers reservations, even though it should only show 2. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. It's a long and frustrating process. Your Fandango A-list tickets should be in your A-list reservations. Last week, I went to make a reservation to see Shazam on the weekend. Regal Entertainment Group theatres are handicap accessible. Yes, it does. Locations with military pricing available are listed on this page. In certain markets, film studios sometimes allocate films among theaters in that area. Refunds are available in certain limited circumstances described below. Do it in the middle of the night. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. When it comes to the tickets purchased for a special pricethey are nonrefundable. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. Always look for the "No Passes" or "Special Engagement" description next to the film title. I went online and tried to talk to a representative about my card mishap. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. . FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. The ultimate first world problem! Our "bookings" (contract with film companies) are for one week only. Children 3 to 11 must pay the child admission price. Please note that there is a maximum of ten tickets per online order. AGENCY BAR+SOCIAL What actions has Regal taken in regards to the coronavirus? I sent another email to their help desk and no reponse. Have you tried pulling up your order/confirm on the mobile app? Purchased Tickets for Wrong Theater? Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. For more information on this policy, please visit www.mpaa.org. Wrote to them to get refund, no answer. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. You can receive refunds for tickets up to 60 minutes before the showtime. What Do I Need to Pick Up My Tickets? No images. How Can I Get a Movie Ticket Refund With DoNotPay? Absolute garbage company with terrible customer service! Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. You bet. DMCA. Lux Box Try the Fandango FAQ for more information. There are no refunds after the printed showtime. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. And you NEVER get the "forgot your password" email. Refund requests are not accepted after showtime. I contact Fandango. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. For assistance, contact a staff member. How Long Before Fandango Customer Service Answers? DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. 126. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Corporate If you need to change your seats or change your showtime, you must visit the box office prior to the showtime. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. 2023 Trustpilot, Inc. All rights reserved. Do all movies have to be rated? These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. What Does the Fandango Refund Policy Say? 0 stars if possible. Please check your local theater under the Ticket Pricing tab. Sign up for our e-showtimes by clicking on the email icon on our website home page. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Visit your local theatre the find out details on matinee hours. What are the rules for contests and giveaways? The Chatterbox is always open 30 minutes before our first show with 21+ seating, and closes 30 min afterthe last show with 21+ seating available starts. Never again. What is Considered a "Holiday" in Terms of Exclusions for Discounts on Ticket Pricing? I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. Should you wish to purchase more than ten tickets at a time, please place separate orders. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Tickets purchased through Fandango.com can be used at AMC theatres. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. What other gift can provide action, drama, comedy and Junior Mints? Effective July 1, 2019, you can redeem your free ticket on the Paragon Theaters app. The fee is detailed (listed as "booking fee") on your order summary at checkout. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. Activate card. Submitting a film is purely a voluntary decision made by the filmmakers. How do I use Regal Gift Cards to purchase tickets? . Child tickets are for ages 2-12 . How Does Fandango Refund Tickets by Email? However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. Do not waste your time purchasing from Fandango. What is the Dress Code at Paragon Village? The booking fee is non-refundable. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). They refuse to give refunds via email or chat. Please visit your local theater's page for specific ticket pricing. . for proof of age for each additional ticket being purchased. This was a horrible experience and customer service was none. You'll also get a free ticket on your birthday! NOTHING. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. No images. Total RIP OFF. No recording devices (cameras, video recorders, sound recorders, etc.) Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. I cancelled my movie tickets and there was some type of glitch because it didn't go through. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. You may select from a range of shipping options including USPS and UPS. I tried 4 times prior to the expiration date to no avail. Do You Have Student Discounts? Can I give them negative stars: yes they are as awful as people say. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining, For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. Why Isn't a Certain Movie Playing at My Local Paragon Theater? Their credits DO NOT WORK when you go to book tickets. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. What are the Ages for Children / Senior Pricing? Have a credit on a VIP card but can't use . Concessions are always on the menu with an AMC Gift Card. It goes against our guidelines to offer incentives for reviews. Legal Reigns supreme. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Locations with student pricing available are listed on this page. When I click the link to print my tickets, the page comes up only as text. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Paragon Theaters offers discounted pricing for large groups of 50 and up. 2018-02-10. false. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. Phone # on the card went nowwhere, so I googled them. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. No outside food or drink is permitted in the theatre. SCAM LIKE: Attempted to use the fandango site. What you get with the VIP account, besides the option of a refund, is the possibility of exchanging your tickets. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. I can guarantee you. Most new releases are considered a Special Engagement, but check movie times and tickets for your. Especially if it has anything to do with Fandango. Bought 4 tickets using a gift card & balance going on my credit card. Please see one of our theatre managers if you have any questions regarding 3-D films. When I purchase tickets online, it requests a zip code, but what if you're from Canada? Do You AllowCostumes? Limited Time Only: Add your photo to a Visa card for free! You should take this into account when requesting a refund since your request needs to be submitted before the show starts. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. We also ask that you leave the masks at home. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. PG - Parental Guidance Suggested -- Some material may not be suitable for children. Do You Sell Gift Cards? To receive a military discount you must be an active or retired military veteran. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. No. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. What Phone Number Do I Use to Request a Fandango Refund? This company needs to be shut down, so many horrible reviews and nothing is being done to . In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. $70 spent and had to purchase new tickets to see the show. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! How Do I Apply For aJob? Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Can I Get a Fandango Convenience Fee Refund? The cost was $12.00. Please notify your group sales team member if you do plan on bringing in a cake for your event. Customer Service chat is the biggest joke. The ORP Directory Lookup is available for validation purposes. Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. View recurring transaction details for previous monthly payments. At that point, locate the movie you are inquiring about and click on a showtime. Click Print Receipt under Orders. That makes six. There are no refunds after the printed showtime. Online orders can be paid with Visa, MasterCard, American Express and Discover. checks for MPAA guideline adherence at the doormans post and theatre checks. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. for each ticket they purchase. Yes! For example, one theater might receive one film to play, another theater might receive another. You must be 21 or older to purchase tickets in Balcony and Director's Suites. AMC couldn't cancel it. There Is Plenty DoNotPay Can Help You With! No, the rating system is strictly voluntary and carries no force of law. Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. All Fandango rewards customer services employees dont want giveaway free moneys, gift cards, and stuffs to customers anymore. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. As long as you complete your request and submit it before the show starts, you are eligible for a refund. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. Customer service was terrible. Can a rating be changed? I bought my ticket on the website, can I transfer it to the Regal mobile app? IMAX Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. I checked my email with no confirmation and purchase history on there website. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. If you want to request a refund via email, here are the steps: Find the confirmation email you received. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. You will need to have your receipt or transaction numberon hand. Signifies that the film rated may be inappropriate for pre-teens. Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one.
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